Shipping & Delivery Policy

HAVANAH.STORE — SHIPPING & DELIVERY POLICY
Last Updated: October 26, 2026

Business/Legal Name: Havanah.store
Contact Email: shahrozenadeem44@gmail.com
Business Address: Hafizabad, Pakistan
Shipping Countries: Pakistan
Payment Method: Cash on Delivery (COD)

  1. ORDER PROCESSING
    Orders are normally processed after order details are received and, where applicable, after Cash on Delivery confirmation. Processing time may vary by product, warehouse, destination, weekends, and public holidays.
  2. DELIVERY AREA
    Havanah currently ships within Pakistan.
  3. DELIVERY ESTIMATES
    Estimated delivery dates are guidance only. Actual delivery may vary because of courier delays, weather, address issues, peak seasons, holidays, remote-area delivery, or circumstances outside our reasonable control.
  4. SHIPPING ADDRESS
    Customers are responsible for providing a complete and accurate delivery address and phone number. Delays or additional costs caused by incorrect information may be the customer’s responsibility where permitted by law.
  5. TRACKING
    Where tracking is available, tracking information may be provided after the shipment is handed to the courier.
  6. CASH ON DELIVERY
    Havanah currently offers Cash on Delivery (COD). The customer may be contacted to confirm the order before dispatch. The customer should ensure that the recipient is available and has the required amount at delivery.
  7. DELIVERY ATTEMPTS
    If a courier cannot complete delivery because the recipient is unavailable or the address is inaccessible, the courier may make additional attempts or return the shipment according to its procedures.
  8. LOST OR DAMAGED SHIPMENTS
    Contact Havanah with order details and evidence if a shipment appears lost or arrives damaged. We will work with the relevant courier to investigate and provide an appropriate remedy where required.
  9. SHIPPING COSTS
    Shipping charges, free-shipping thresholds, and delivery methods are displayed at checkout or on the relevant product/order page.
  10. CONTACT
    Email: shahrozenadeem44@gmail.com
    Business Address: Hafizabad, Pakistan
    Website: Havanah.store

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